Shipping policy

GripDeck Shipping Policy

Effective Date: August 5, 2026

Thank you for shopping with GripDeck. We are committed to getting your order to you as quickly and safely as possible.

Order Processing

Most orders are processed within 2–5 business days. Processing times may vary during periods of high demand, product launches, or holidays.

Shipping Times

Delivery times depend on your location and the shipping method selected at checkout. Once your order has shipped, you will receive a tracking number (when available) via email.

Shipping Rates

Shipping costs are calculated at checkout based on the destination, package weight, and selected shipping method.

International Shipping

GripDeck ships to select international destinations. Customers are responsible for any applicable customs duties, taxes, import fees, or other charges required by their country.

Delayed or Lost Shipments

While we work with trusted shipping carriers, GripDeck is not responsible for delays caused by the carrier, weather, customs processing, or other events outside of our control. If your package appears to be lost, please contact us and we will do our best to assist you.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. GripDeck is not responsible for orders shipped to an incorrect address provided at checkout. Additional shipping charges may apply if an order needs to be reshipped.

Damaged Packages

If your order arrives damaged, please contact us within 7 days of delivery and include photos of the damaged product and packaging so we can help resolve the issue.

Contact Us

If you have any questions about your order or our Shipping Policy, please contact us through the contact information listed on our website.