Refund policy

Returns & Exchanges

At GripDeck, we build tools that are meant to be used hard. If something isn’t right with your order, we’ll make it right.

30-Day Return Window

You have 30 days from delivery to request a return or exchange.

To be eligible:

Items must be unused and in original condition

Must include all original packaging

Proof of purchase is required

If your gear has been used for training, it’s no longer eligible for return—but if there’s an issue, reach out and we’ll work with you.

Return Shipping

Customers are responsible for return shipping costs

Original shipping fees are non-refundable

We recommend using a trackable shipping method—GripDeck is not responsible for lost returns.